Kentucky Public Service Commission


View Case Filings for: 2007-00191


Case Number:2007-00191
Service Type:Electric
Filing Date:5/11/2007
Category:Regular
Utilities:

Kentucky Power Company


Case Nature:

Post copy of Customer Bill of Rights at third-party locations







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Case Filings
FilingDocuments
11/27/2024 11:32:48 AM

Order Entered: 1. Kentucky Power’s motion’s is granted, as modified. 2. Ordering paragraph 2 of Order dated June 29, 2007, is hereby abrogated. 3. Kentucky Power is granted a deviation from the requirements of 807 KAR 5:006, Section 14(1)(c) regarding the display of the customer bill of rights as set forth herein. 4. Kentucky Power shall post the customer bill of rights on the front door of each of its places of business within ten days of service of this Order and immediately upon opening of a new business location. 5. Kentucky Power shall include an insert in the September bill mailing as follows: focus on customer information related to reducing bills during the winter heating months including but not limited to assistance programs, demand side management and other information related to lowering customers’ energy usage during a higher demand period.


6/29/2007